Running a ballpark today is a tech enterprise, from high-definition graphics to advanced data management on the concessions side. Tracking and managing that data is the centerpiece of Stadium 1 Software, winner of Ballpark Digest’s Best New Technology Tool for 2015.
“Data drives every kind of business these days, and keeping track of that data is an important task for team owners and management,” said Kevin Reichard, Ballpark Digest publisher. “Stadium 1 Software takes a big-picture approach to managing sports-venue operations, connecting all revenue and expense channels and translating those numbers in real-time to owners and GMs.”
Stadium 1® Software manages all aspects of stadium operations including the real-time reporting of the revenue streams, customer loyalty, loaded tickets, in-seat ordering, advertising and donations. Reporting is rolled up into a dashboard app for easy management overview, with costs-of-goods information helping to guide profitability decisions. The data resides in the cloud, and team owners and GMs can summon real-time numbers and analysis anywhere with an Internet connection. Instead of waiting days or weeks for per caps, owners and management can see the information immediately.
Teams can also use Stadium 1 Software to improve the fan experience with programs like a Loyalty Mobile Application, which lets management set up a totally configurable customer rewards program based on purchases or other criteria.“Baseball seasons are short, and many owners and GMs want to make decisions based on up-to-the-minute data,” Reichard said. “Stadium 1 Software was a success because it offered team owners the kind of information they need to make those decisions.”
Bruce Quinn, President of Stadium 1 Software LLC. said, “On behalf of our company we are very proud to receive this award from Ballpark Digest. We want to thank our many customers who continue to support our efforts and the thousands of stadium employees and fans who use our product on a daily basis”.
Lowell Spinners –
Tim Bawmann, General Manager
“Ed and Stadium One delivered on what they promised. They worked directly with our food and beverage managers, merchandise director and comptroller to ensure every detail was accounted for. From payroll, to inventory to menu to pricing everything is now under one roof. We don’t typically like change in New England…but this change was certainly for the good.”
Tennessee Smokies –
Chris Allen, Chief Operating Officer
“It has been a pleasure working with Stadium One over the past two seasons. As we continue to grow, and expand our operation, Stadium One has been there with support and insight along the way. We have a better handle on our operation thanks to Stadium One.”
Burlington Bees –
Kim Parker, Assistant General Manager
“The Stadium One software solution allowed us to cut down on waste and spoilage while reducing our expenses. The employees learned the software very quickly while the back end reports gave us the timely real time information we needed.
The system significantly helped us improve and streamline our operation throughout the stadium.
The software support team is excellent and answered every question promptly before, during and after the season. I can’t image running our stadium operations without Stadium One.”
ABOUT THE BALLPARK DIGEST AWARDS
Each year Ballpark Digest honors noteworthy accomplishments in the baseball world, whether it be Major League Baseball, Minor League Baseball, independent baseball, summer-collegiate baseball or college baseball. Team officials and readers are asked to submit nominations for awards in specific categories; Ballpark Digest editors then go though the submissions (numbering some 400 pages of documentation in 2015), consulting with industry leaders before a final decision. This is the seventh season for the Ballpark Digest Awards. A complete listing of Ballpark Digest Awards can be found at www.ballparkdigest.com/awards.
About the author — Ed Mullen is an invited nationally recognized speaker and author on sports technology. He performs educational seminars on connectivity solutions for stadium, arenas, sports complexes and college venues. He has managed and implemented over a billion dollars of technology into thousands of sports venues worldwide. His passion and understanding his client’s goals and objectives, enables Ed, and his team to develop, market, and implement these unique sets of SAS services. The results are meeting the needs of his customers, allowing them to maximize their full revenue potential.